* Advance appointments help ensure availability.
* We understand that sometimes being late is unavoidable and we'll try our very best to accommodate every
client. However, depending upon circumstances, we may need to shorten or reschedule your service.
* For those who wish to show appreciation for a job well done, gratuity envelopes are available at the front
desk when you check out. The industry average is 15% to 20% of the service fee.
* Gratuities are not included in gift packages unless specified in writing on the front of the gift certificate.
Your complete satisfaction is important to us. If you feel you would be better served by another team
member or if you would like a fresh point of view, please let us know. We are a professional beauty team
and are pleased to have clients work with all members of our staff.
* 24 hour cancellation notice for spa services.
* 48 hour cancellation notice for bridal services.
* 4 hour cancellation notice for all other services.
* Late cancellations may be subject to a service fee.
* A $200 or 50% deposit, whichever is less, is required at the time of scheduling bridal services and multiple
* Individual no-shows will be deducted from the deposit.
* Cancellations must be made 48 hours in advance.
* Children need to be supervised at all times while in the salon.
* If you are scheduled to be in the salon for a long period of time, we suggest young children not accompany you.
* Children are not permitted in the spa area.